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Privacy Policy

Last Updated: October 18, 2026

We respect our users' privacy. We do not sell personal information or use it to threaten, blackmail, exploit, or intentionally harm users. We only use information for legitimate purposes related to providing, maintaining, securing, and improving our services, or as required by law. This Privacy Policy explains what Cryo collects and how it is handled.

1. Information We Collect

Depending on how you use the Services, we may collect:

  • Information you give us, such as your name, email address, phone number, and your answers to waitlist or onboarding questions (for example your role, platforms and content volume).
  • Messages you send to us, including support requests.
  • Purchase and account information handled through Whop, such as order details. Payment card details are processed by the payment provider and are not stored by us.
  • Technical data, such as IP address, browser type, device information, language preference, and pages visited.

2. How We Use Information

We use information to:

  • Provide, maintain and improve the Services, and manage the waitlist and early access.
  • Communicate with you about your sign-up, purchases, support requests and service updates.
  • Keep the Services secure and prevent fraud, abuse and spam.
  • Understand how the Services are used so we can improve them.
  • Comply with legal obligations.

3. Data Protection and Security

We take reasonable steps to protect personal information from unauthorized access, loss or misuse, including using providers that encrypt data in transit over HTTPS and limiting access to the information we hold.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If you believe your information has been compromised, please contact us right away.

4. Third-Party Data Sharing

We do not sell your personal information. We share it only with service providers that help us run the Services, for example hosting, payments and storefront (Whop), data storage, and email delivery. These providers may process data only to perform services for us or as their own terms describe.

We may also disclose information when required by law, to respond to valid legal requests, or to protect the rights, safety and security of our users and the Services.

5. Data Retention and Deletion

We keep personal information only as long as needed for the purposes described above, including legal, accounting and security requirements. For example, waitlist details are kept until the waitlist and early access program are complete or until you ask us to remove them.

You can request deletion of your information at any time by emailing [OFFICIAL CONTACT EMAIL]. We will delete or anonymize it unless we are required to keep it by law.

6. Your Privacy Rights

Depending on where you live, you may have the right to access, correct, delete, or export your personal information, to object to or restrict certain processing, to withdraw consent, and to lodge a complaint with your local data protection authority.

To exercise these rights, contact us at [OFFICIAL CONTACT EMAIL]. We may need to verify your identity before acting on a request.

7. Cookies and Technical Data

The website may use cookies, local storage and similar technologies to remember preferences (such as your language), keep the site working, and measure basic usage, including analytics provided through the Whop platform. You can control cookies through your browser settings, though some features may not work without them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page shows when it last changed. Significant changes will be communicated where required by law.

9. Contact Information

If you have questions about this document, contact Cryo at [OFFICIAL CONTACT EMAIL].